Commercial & strata · 24/7

Safe hot water. TMVs serviced properly.

In aged care, childcare, schools and healthcare, hot water must be delivered at a safe temperature. TMVs make that happen, as long as they're serviced.

  • Answering 24/7
  • 15 fully-equipped trucks
  • Licensed · Lic 227021C
Thermostatic mixing valve in a steel wall cabinet beside a hand basin

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What it is

Thermostatic mixing valves (TMVs), explained.

A thermostatic mixing valve blends hot and cold water to a set, safe temperature at the outlet. If the cold supply fails, it shuts off the hot water to prevent scalding.

TMVs need regular servicing and temperature testing. We install new valves, service existing ones and keep the records.

Signs you need us

Signs you need us.

  • Servicing is duefor your facility's TMVs.
  • Temperature driftwater hotter or colder than it should be.
  • A failed testa valve that needs repair or replacement.
  • A new buildingor new bathrooms that need TMVs.

How we fix it

Four steps. Start to finish.

  1. CityWide plumbing truck arriving at a houseStep 1

    We test each valve

    temperature and fail-safe shut-off.

  2. CityWide plumber testing a backflow deviceStep 2

    We service it

    clean, replace parts and reset.

  3. CityWide plumber at workStep 3

    We retest

    to confirm a safe temperature.

  4. CityWide vans at the depotStep 4

    We record it

    a service record for each valve.

Why CityWide.

  • Since 2002Local plumbers for over two decades.
  • 15 trucksFully-equipped trucks, stocked with parts and tools.
  • ISO certifiedISO 9001, 45001 and 14001 — quality, safety and the environment.
  • Lic 227021CLicensed plumbers, drainers and gasfitters.

FAQs

Common questions.

How often do TMVs need servicing?

At least once a year. Australian Standard AS 4032.3 sets the testing and maintenance rules, and some facilities need more frequent checks.

Can you service all the valves in our building?

Yes. We can schedule the whole site.

What's the difference between a TMV and a tempering valve?

A TMV is more precise and has a fail-safe shut-off. Care facilities usually need TMVs.

Thermostatic mixing valves (TMVs)? We're on our way.

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