Home services · 24/7
No hot water? Let's get it back.
Cold showers aren't something anyone should put up with. We repair and replace gas, electric and heat pump hot water systems.
- Answering 24/7
- 15 fully-equipped trucks
- Licensed · Lic 227021C

Need it sorted now? We answer 24/7.
Call nowWhat it is
Hot water systems, explained.
Hot water systems wear out, usually after 8 to 12 years. Valves fail, elements burn out and tanks start to leak as they age.
We work out whether a repair makes sense or whether it's time for a new system. If it's a replacement, we help you choose the right type and size for your household.
Signs you need us
Signs you need us.
- No hot wateror only lukewarm water.
- Water around the tanka leak or a dripping valve.
- Running out fasthot water doesn't last as long as it used to.
- Rusty or smelly waterfrom the hot tap only.
How we fix it
Four steps. Start to finish.
Step 1
We check the system
gas, power, valves and the tank itself.
Step 2
We give you options
repair or replace, with the cost of each.
Step 3
We do the work
repair on the spot, or install the new system.
Step 4
We test it
temperature, pressure and safety valves all checked.
Why CityWide.
- Since 2002Local plumbers for over two decades.
- 15 trucksFully-equipped trucks, stocked with parts and tools.
- ISO certifiedISO 9001, 45001 and 14001 — quality, safety and the environment.
- Lic 227021CLicensed plumbers, drainers and gasfitters.
FAQs
Common questions.
Can you replace it on the same day?
Often, yes. It depends on the system you choose and whether it's in stock.
Which brands do you install?
All the major brands available in Australia. Tell us what you have, or what you'd like, and we'll sort it.
Gas, electric or heat pump: which is best?
We install all three. The right one depends on your home, your energy costs and how many people use hot water. We'll talk you through it.
Can you fit a tempering valve?
Yes. We install tempering valves so bathroom water stays at a safe temperature.