Home services · 24/7

No hot water? Let's get it back.

Cold showers aren't something anyone should put up with. We repair and replace gas, electric and heat pump hot water systems.

  • Answering 24/7
  • 15 fully-equipped trucks
  • Licensed · Lic 227021C
Electric hot water tank with copper pipes against a brick wall

Need it sorted now? We answer 24/7.

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What it is

Hot water systems, explained.

Hot water systems wear out, usually after 8 to 12 years. Valves fail, elements burn out and tanks start to leak as they age.

We work out whether a repair makes sense or whether it's time for a new system. If it's a replacement, we help you choose the right type and size for your household.

Signs you need us

Signs you need us.

  • No hot wateror only lukewarm water.
  • Water around the tanka leak or a dripping valve.
  • Running out fasthot water doesn't last as long as it used to.
  • Rusty or smelly waterfrom the hot tap only.

How we fix it

Four steps. Start to finish.

  1. CityWide plumbing truck arriving at a houseStep 1

    We check the system

    gas, power, valves and the tank itself.

  2. CityWide Plumbing — hot water systemsStep 2

    We give you options

    repair or replace, with the cost of each.

  3. CityWide plumber at workStep 3

    We do the work

    repair on the spot, or install the new system.

  4. CityWide vans at the depotStep 4

    We test it

    temperature, pressure and safety valves all checked.

Why CityWide.

  • Since 2002Local plumbers for over two decades.
  • 15 trucksFully-equipped trucks, stocked with parts and tools.
  • ISO certifiedISO 9001, 45001 and 14001 — quality, safety and the environment.
  • Lic 227021CLicensed plumbers, drainers and gasfitters.

FAQs

Common questions.

Can you replace it on the same day?

Often, yes. It depends on the system you choose and whether it's in stock.

Which brands do you install?

All the major brands available in Australia. Tell us what you have, or what you'd like, and we'll sort it.

Gas, electric or heat pump: which is best?

We install all three. The right one depends on your home, your energy costs and how many people use hot water. We'll talk you through it.

Can you fit a tempering valve?

Yes. We install tempering valves so bathroom water stays at a safe temperature.

Hot water systems? We're on our way.

02 4295 3222
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